Find answers to common questions about Hevi AI

Hevi is an AI-powered contract management platform built for mining, civil, building, and industrial construction teams. It helps project personnel — not just lawyers — properly administer contracts, flag risks early, and prevent costly disputes.

Hevi works with any contract type or form — AS 4000, AS 2124, NEC, FIDIC, bespoke head contracts, subcontracts, and more. If it's a PDF, Hevi can read it and work with it, including scanned and image-based documents using AI-powered OCR.

ChatGPT is a general-purpose chatbot with no understanding of your specific contracts, projects, or obligations. Hevi is purpose-built for contract administration — it reads your actual documents, monitors your project communications against contract requirements, and generates responses grounded in your contract terms. Your data never leaves Hevi's secure environment and is never used to train AI models.

Ask plain-English questions about any uploaded contract, specification, or regulation — like "What are the notice requirements for a variation?" or "What does the contract say about delay damages?" Hevi finds the relevant clauses and gives you a sourced answer. You can also draft correspondence directly from the chat.

Hevi continuously monitors your site diaries, emails, and reports against your contract requirements. When it detects something that triggers a contractual obligation — like a potential claim event or a missed notice period — it sends real-time alerts so your team can act before it's too late.

Upload your review criteria or policy requirements and Hevi will analyse an entire contract against them, flagging risks, non-compliant clauses, and key commercial terms. Results are exportable to Excel for reporting and stakeholder review.

One of the biggest risks in contract administration is losing institutional knowledge when personnel change. Hevi retains the full context of every contract interaction, AI query, and flagged event — so the next person can pick up exactly where the last one left off.

Hevi uses Retrieval Augmented Generation (RAG), meaning every answer is grounded in your actual contract documents, not general knowledge. Responses include source references so your team can verify the clause themselves. Hevi is a decision-support tool — it surfaces the right information faster, but your team stays in control of every decision.

Hevi's RAG architecture means it only draws from documents you've uploaded — it doesn't generate information from general training data. If a clause doesn't exist in your contract, Hevi will tell you it can't find it rather than fabricating an answer.

Hevi is ISO 27001 and SOC 2 Type 2 certified, hosted entirely on Microsoft Azure. Authentication is managed via Auth0 with Single Sign-On (Okta or Office 365). All data is encrypted in transit via TLS. Regular third-party penetration testing and continuous vulnerability scanning are standard. For maximum security, an enclosed deployment option is available with no external API access.

No. Your data is never used to train any AI model. Hevi uses pre-trained models with Retrieval Augmented Generation (RAG) — your documents provide context for answers but that context is not retained or learned from afterward.

All data is hosted on Microsoft Azure in Australia. Hevi is an Australian-owned and operated company. For organisations with specific sovereignty requirements, enclosed deployment options are available.

Poor contract administration puts 5–10% of contract revenue at risk through missed claims, unnoticed variations, and unmet notice requirements. A single missed contractual notice on a major project can cost more than years of Hevi subscription fees. Hevi pays for itself the first time it catches something your team would have missed.

Hevi is designed for site supervisors, project engineers, and contract administrators — not IT specialists. The conversational interface means if you can type a question, you can use Hevi. There's no complex training required, and most teams are comfortable within their first session.

Those platforms are excellent for document storage and project controls, but they don't read or understand your contracts. Hevi sits alongside your existing tools — it's the intelligence layer that actually analyses what's inside the documents, monitors obligations, and flags risks. It doesn't replace your document management system; it makes the documents in it useful.

Hevi provides sourced references back to the original contract clauses, so any output can be verified against the source document. This makes it a powerful research and preparation tool for dispute and claim scenarios. However, Hevi is a decision-support platform — formal legal advice should always come from qualified professionals.

Hevi works with your existing email, document management, and reporting workflows. Contracts and documents are uploaded as PDFs. For AI Monitoring, Hevi can ingest site diaries, emails, and reports from your current systems. No complex ERP integration is required to get value on day one.

Yes. Hevi supports hundreds or thousands of users collaborating across multiple projects and contracts. Role-based access control lets you set granular permissions — restrict document downloads, limit project visibility, or control feature access per user or team.

Most teams are operational within days, not months. Upload your contracts, configure your projects, and your team can start asking questions and receiving AI insights immediately. No complex integrations are required to get started.

Yes. There's no lock-in contract and no minimum term. If you cancel, your service continues through the end of the current paid period.